Welcome to Zummart! At Zummart, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you visit our website, zummart.com, and utilize our services.
We collect several types of personal information to provide and manage our services. This includes your full name, contact number, and primary email address used for booking confirmations and reservations. We also require payment details necessary to process transactions. Additionally, we gather information from messaging applications such as LINE, which we use to communicate with you effectively.
In addition to the information you provide directly, we may also obtain information from third-party sources, including social media platforms, to enhance your experience with our services.
We use the information we collect for various purposes:
To Provide and Manage Services: We use your information to create and manage your account, process and confirm your reservations, and communicate with you regarding the services you request.
To Send Marketing Communications: We may send you information about products, services, offers, and promotions that might interest you. You can opt-out of receiving these communications at any time.
To Conduct Surveys: We may use your information to conduct surveys and gather feedback to improve our services.
To Improve Our Site: We use your data to enhance the user experience, tailor advertisements to your interests, and conduct internal training purposes.
To Ensure Security: We take steps to protect the security of our Site and the safety of our users.
To Comply with Legal Obligations: We may use your information to respond to legal requests, enforce our terms and conditions, and protect our rights and interests.
We may share your information with:
Travel Suppliers: This includes accommodation properties, airlines, car rental agencies, and activity providers to fulfill your reservations and facilitate your travel plans. These suppliers act as independent data controllers and manage your information according to their own privacy policies.
Third-Party Service Providers: We may share your information with service providers who assist us with data processing, payment handling, marketing, and fraud prevention. These providers are bound by confidentiality agreements and are only allowed to use your information to perform their services.
Business Partners: We may share your information with partners when we jointly offer products or services. For example, this includes third-party loyalty programs or tour and activity providers.
Affiliated Companies: We may disclose your information to affiliated companies within our group for purposes such as service management, fraud detection, and internal analysis.
Legal Requirements: We may disclose your information when required or permitted by law, including in response to legal proceedings, for fraud prevention, and to comply with legal obligations.
Business Reorganization: In the event of a sale, transfer, or reorganization of our business, we may share your information as part of that process. We will seek your consent if required by applicable law.
We maintain reasonable security measures to protect your information and require our service providers to do the same. We implement technical and organizational safeguards to prevent unauthorized access, alteration, disclosure, or destruction of your personal information.
You have the following rights concerning your personal information:
Access and Correction: You may request access to your personal information and request corrections if it is inaccurate or incomplete.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the instructions in those communications or by contacting us directly.
Deletion: You may request the deletion of your personal information, subject to certain conditions and legal requirements.
We may provide links to third-party websites that are not owned or controlled by us. These sites operate under their own user terms and privacy statements. We do not control or endorse the content or privacy practices of these external sites. We encourage you to review the privacy policies and terms of service of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@zummart.com
Address: P.B Building 597, 3F Soi Sukhumvit 33/1, Khlong Toei, Bangkok 10110, Thailand
Phone: +66 2 259 4262
Effective Date: 9 August 2024