Customers can book reservations through our website using either the Direct Booking or Inquiry-Based System. For Direct Booking, simply select your desired room and dates, add it to your cart, and proceed to checkout, where a 10% deposit is required. We will check room availability and send an invoice for the remaining balance, which must be settled to receive your booking confirmation.
Alternatively, in the Inquiry-Based System, submit your details and any special requests via the website. Our team will review your submission and check availability, then email you with further instructions. A 10% deposit is required to secure your booking, and once received, we will confirm your booking and provide a confirmation email. The remaining 90% balance must be paid to finalize the reservation. Our team may also contact you via the provided phone number for follow-up.
All payments, including deposits and full payments, are non-refundable. To secure a booking, a deposit of 10% of the total reservation amount is required. The remaining balance must be paid in full upon confirmation of the reservation.
We only accept Direct Bank Transfer for all payments. Please refer to the bank account details provided during the checkout process.
A booking is considered valid only once you receive a confirmation letter. Until you receive this confirmation, your booking is not guaranteed. The confirmation letter, sent to your provided email address, will include details about your reservation and payment status.
